Refund Policy

1. Unopened Products:

• A 20% restocking fee will apply to unopened product returns.
• Returns must be requested within 30 days of purchase.
• Product must be in original packaging and condition.

2. Opened Products:

• If there's a quality issue with an opened product, contact us at sales@poolstoredirect.com.
• We’ll review the issue and provide assistance accordingly.

Product Performance Guarantee

We stand by the quality and performance of our products. If a product does not perform as advertised, we offer a money-back guarantee.

Before returning, please reach out to us at sales@poolstoredirect.com to confirm proper product application and usage to ensure the issue isn't related to incorrect use.